Terms & Conditions

Please read the following terms and conditions of use before using this website.

This website is operated by Footloose Shoes and is hosted by Lightspeed to provide online e-commerce services. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site. Agreement to these terms is required at checkout before completing a purchase. Failure to abide by the following terms and conditions will result in the termination of your service.

Read our shipping and returns policy here.


This website and the materials and products on this website are provided "as is." Footloose Shoes does not represent or warrant that the functions of this website will be uninterrupted, timely, or error-free, that defects will be corrected, or that this website or the server that makes the website available are free of viruses.

All inventory available for online order are shared with Footloose Shoe's in-store inventory. Products have most likely experienced light wear inside our storefront location on hardwood floors. Any light scuffing on soles due to indoor trying on is not considered damage nor is warrant for return. We do our best to accurately photograph and represent products on our e-commerce website, but due to the nature of our goods, all individual items are subject to slight variations (such as colour and fit); furthermore, we can not control or guarantee that your computer monitor's display of colours is accurate to reality. 

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations. Fit and comfort are never guaranteed as every foot, gait, lifestyle, and shoe are unique. Footloose Shoes does not provide product warranties of any kind. Any product warranties are defined and provided by the individual product brand and distributor, and are not the responsibility of Footloose Shoes. Each brand and distributor reserves the right to determine what is and is not considered a flaw or factory defect in their product, and reserves the right to determine the time limitation of their warranty policy. Our brands may not warrant discontinued or discounted products.